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Terms & Conditions

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Terms Online Shop Robert Foede Robert-Koch-Str. 31 66450 Bexbaxch hereinafter referred Online Shop -. 1 General / validity These terms and conditions are based on all goods and services of Online Shop. Deviating and / or supplementary agreements require the express written consent of Online Shop. An approval by email is sufficient.. 2 Offer All offers of online shop on the website of are non-binding. Small deviations and technical changes to our illustrations or descriptions are possible. The contract is through the conclusion of the ordering process concluded on the website of Online Shop and confirmation of the order by Online Shop Email or execution of the order by Online Shop.. 3 Prices and payment conditions apply to the websites of Online Shop prices at the time the order shown. All quoted prices are final prices in Euro and include VAT in the amount of 19 percent. Attention: VAT free delivery to the EU only with valid VAT-ID! Obvious price errors. Packaging and shipping costs are exclusive. Online Shop accepts all on the website of Online Shop within the ordering process offered payment methods. The customer selects the preferred method of payment itself. By the method of payment (if applicable) any additional costs (eg delivery charges) are also calculated plus. An offset of claims is possible only with the express written consent of Online Shop.. 4 Supply, delivery times and shipping costs The delivery of the goods to the customer by the specified within the ordering process third party (delivery services). The customer selects the preferred shipping method itself. The shipping costs are given to the customer before releasing the order process within the basket of goods known. At the camp merchandise is brought within three working days of order. For out of stock goods in transit, the delivery time can be up to four weeks after receipt of order. For the availability of online store of the timely delivery depends. If the delivery fails for reasons that Online Shop is not responsible for, so can Online Store withdraw from the contract. Online Store is committed to inform the customer in time. Any payments will be refunded immediately. In this case the customer is not entitled to a right to compensation. Partial deliveries are allowed, unless the customer declines interest in them or if they are clearly not reasonable. The costs for transport and packing are charged in this case only once.. 5 Instruction on the exchange and return policy All items purchased at Online Shop within two weeks after receipt of the goods, shall be returned without giving any reasons. The period begins with receipt of the goods and this instruction. To meet the deadline, the timely dispatch of the goods shall be sufficient. The right of return does not exist according to § 312d IV BGB with unsealed audio, video or software media or to goods which have been produced according to customer specifications (eg special orders that need to be specially ordered). Payments made ​​by the contracting party payments will be made ​​within 5 working days of receipt of the returned goods by bank transfer to a Customer account to be named in Germany. The return has to be made ​​to the above company address. Up to a value of 40 euros, the return is at the expense and risk of the customer. The return costs for orders of 40 euros will be taken Online Shop. The return must be postage paid. The postage for return (based on the best possible delivery service of Deutsche Post AG) will be refunded within 5 business days after receipt of goods to a customer from the account to be named in Germany. Emergence Online Shop zussäzliche costs by insufficient postage of returning, so these costs will be deducted from any payments made ​​by the customer. Online Shop reserves a claim for compensation for damaged goods explicitly. If the customer has to represent a deterioration, loss or other impossibility, so he has to compensate the impairment; §§ 351 and 353 BGB do not apply. The return of the merchandise must be in its original packaging. If this is not possible, then the customer has to provide a package which prevents damage to the goods. For damage to the goods which is due to inadequate packaging, the customer is liable. Obvious defects (in particular damages, wrong deliveries or quantity deviations), shipping damage or other defects must Online Store immediately be informed in writing at the latest within a period of 14 calendar days after receipt of the goods. The communication via email to is sufficient.. 6 Transfer of Risk The goods are delivered to the customer's risk. The risk is transferred upon delivery of the goods to the shipping company to the customer. This also applies if Online Shop has taken over the transport costs. Complaints due to damage (eg damaged packaging upon receipt of the goods), the customer has to be claimed directly against the shipping company within the time schedule.. 7 Warranty ensures online shop, that the goods sold at the time of transfer of risk free from material and workmanship defects and the contractually assured characteristics. It is the statutory warranty period of two years from date of invoice. The warranty does not extend to the normal operational wear and normal wear and tear. Customer claims for damages, for example, for non-performance, negligence of contract, breach of contractual obligations, consequential damages, damages in tort and other legal grounds are excluded. Exceptionally it is liable Online Shop in the absence of an assured property, in case of intent or gross negligence. Claims arising from the Product Liability Act are not affected. If defects occur, is responsible for the Online Shop, and in the case of exchange of goods and the replacement delivery is defective, the purchaser shall be entitled to change or reduction. Online Shop accepts liability neither for the constant and uninterrupted availability of Online Shop nor for technical or electronic errors of the online offer.. 8 Retention of Title All deliveries take place under retention of title. The delivered goods remain until full payment of the purchase price of Online Shop.. 9 Data storage / data protection In accordance with § 8 BDSG (Federal Data Protection Act), we draw your attention to the fact that the necessary in the context of business data is processed and stored by a computer system according to § 33 BDSG. All data collected from the customer's personal data will be treated confidentially. Exclusively in the context of order processing (payment, shipping) the necessary data will be used also to third parties. Anytime you can freely obtain information about the data stored about you. Please send an email to Online Shop. For privacy reasons, the answer to the mail can only be made ​​to the deposited at Online Shop E-Mail Address. 10th Jurisdiction Jurisdiction for all disputes in connection with delivery transactions shall, as far as compatible, the jurisdiction of Online Shop. The seat of Online Shop is the place of jurisdiction agreed in the event that the contractor has no general jurisdiction in Germany or the contractor transfers his residence after contract conclusion abroad or the residence of the contractor at the time the action is not known. The parties agree that the law of the Federal Republic of Germany, excluding the CISG. To all legal relations arising from this contractual relationship 11th Contacts Online Shop Robert Foede Robert-Koch-Str. 31 66450 Bexbaxch